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All of our policies are located here!

We do not have levels at H2O. Instead, all of our classes are age-based! Within our age based classes we have two streams: splash and shark. All new H2O clients must sign up for a Splash class within your age group. Our Shark classes have certain pre-requisites that must be met prior to registration. We not only place a heavy emphasis on a student's physical abilities, but their comfort and understanding of each skill as well. Our benchmarks must be confirmed in a Splash class by one of our teachers prior to registering for a Shark program. Check out all of our class descriptions here: https://www.h2oacademy.ca/classes

Long story short is you learn properly and quicker in the end! Swimming is a process that takes time and requires repetition to learn proper technique. For details, watch this short video!

Yes! Our new facility at 400 Fort Whyte Way only has family style changerooms! Our universal locker-room is designed to accommodate people of all genders. The washrooms are all single stall locked doors and there are private lockable changing stalls. It allows parents to bring students of all genders into the common room and still have a private cubicle.

Yes! It is a common myth that you must achieve all of the levels in traditional types of lessons (e.g. Red Cross, YMCA) in order to become a lifeguard. WRONG! The first step to becoming certified as a lifeguard in Canada is the Lifesaving Society’s course called Bronze Medallion. The only prerequisites for Bronze Medallion are that you need to be 13 years of age. The H2O Academy prepares students’ with the technical skills to complete the pool requirements of the Bronze Medallion pool test (e.g. eggbeater, timed swims, retrievals, floating, kicking, strokes, etc.). The Bronze Medallion course will prepare those students with the lifesaving knowledge and skills.

No, we are not a licensed childcare centre. For safety reasons all children under the age of 12 must be accompanied by an adult in our new facility. It is not the lifeguard's or swim teacher's responsibility to supervise children who are not actively participating in a class.

The parking lot is close to our front door and our facility is small, so we recommend that you bring your baby into the facility either by carrying them in your arms or in a car seat. We have ample storage for car seats in the locker room. Please do not bring strollers inside facility as we do not have storage for them, and they track a lot of dirt into the facility.