Snowy Forest

INCLEMENT WEATHER POLICY

What is inclement weather? 

Inclement weather is a general term used to describe any unusual or severe weather conditions which impact safe travel, as well as regular day-to-day operations which could include extreme cold, poor visibility, blizzard conditions, flooding, dangerous road conditions, highway closures, etc. The H2O Academy is located in the southwest part of Manitoba in an open field which can experience more extreme conditions than in urban parts of Winnipeg. This includes but is not limited to especially high winds, low visibility, and dangerous driving conditions.

Facility Closure

The safety of our clients and staff are of utmost importance to us. If it is determined that inclement weather will pose a risk to the safety of our staff and clients, we will close the facility and cancel classes for the time of the inclement weather. Families will receive a credit for the class(es) cancelled due to the facility closure within 2 business days.

Client Notification

The H2O Academy will email all families affected by the facility closure at the email address(es) in your Uplifter account. Facility closures may happen at any time – before, during, or after any given day. H2O will do our best to provide families with as much advanced notice as possible. Along with an email notification, the closure will also be posted on our website and social media.

Student Absences when Facility is Open

If our facility is open but you are not able to come, it will count as a missed class. We completely understand that having to pay for one or two missed classes can be irritating, but our costs remain the same whether everyone is present or not. Therefore, H2O Academy is under no obligation to refund or transfer your money if you can’t attend part, or all, of the classes.