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​We understand that every child is unique and may experience challenges adjusting to group swimming lessons. To support children who are having difficulty, we’ve developed our Sad Student Policy. This policy is designed to help your child feel comfortable and confident in the water while ensuring they have a positive experience.

 

How the Sad Student Policy Works:

 

For three consecutive weeks, a supervisor will join the class to assist your child in becoming comfortable in a group lesson. Our goal is to help your child gradually adjust and participate fully in the class. It’s important to note that our approach is always supportive. We never “kick out” students from our classes. Instead, we explore other methods to help your child succeed in a way that best suits their needs and we are focused on finding the right solution for your child.

 

If your child still isn’t ready to join the group after the third class, we’ll discuss other options, such as:

Private Lessons: One-on-one instruction tailored to your child’s needs.

Taking a Term Off: Give your child time to develop at their own pace and rejoin the class in the next term. You can join a few drop-in lessons during this time to continue exposing your student to the pool environment. 

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If we move forward with these alternatives, your child will be withdrawn from the group class, and you’ll receive a credit on your account for the remaining lessons. Our priority is to ensure that every child has a positive and successful experience at our swim school. We’re here to support your child at a pace that’s right for them.

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Check out our Mini Tips & Tricks for helpful ways to support your student who is joining group lessons for the first time!